Frequently Asked Questions 💗
What is the return policy?
We offer a 60-day money-back guarantee to give you extra peace of mind with your purchase. 💗
If you have any concerns with your order, simply reach out to our 24/7 customer support team at support@wellnestkidz.com and we’ll assist you promptly with the next steps.
How often should my child use Wellnest Kidz products?
Give 2 gummies once daily for children ages 4 and up. They can be taken in the morning or at night, whichever works best for your child’s routine.
Are Wellnest Kidz products medicines?
No. Wellnest Kidz products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.
Can my child take Wellnest Kidz products with other supplements or medications?
If your child takes medication, has a medical condition, or already uses other supplements, please speak with a qualified healthcare professional before introducing a new dietary supplement.
How does the Subscribe & Save plan work?
Choose Subscribe & Save 10% and your selected product will automatically renew every 5 weeks (35 days) at 10% off. You can skip, pause, or cancel your subscription before your next scheduled billing date.
Can I cancel or pause my subscription?
Yes. You can manage your subscription through your customer account, or contact our 24/7 customer support team at support@wellnestkidz.com and we’ll be happy to assist.
Do you offer free shipping?
We regularly run free-shipping promotions. Any available free-shipping offer will be shown at checkout. If you have trouble with shipping options, contact us at support@wellnestkidz.com.
What if I have a problem with my order?
We’re here for you. 💗 Contact our 24/7 customer support team at support@wellnestkidz.com with your order number and a brief description of the issue, and we’ll assist you as quickly as possible.
What is your money-back guarantee?
We offer a 60-day money-back guarantee. If you’re unhappy with your purchase, contact our 24/7 support team at support@wellnestkidz.com, and we’ll guide you through the next steps.
Can I cancel my order?
Yes. 💗 You may cancel your order within 1 hour of placing your purchase. Our fulfillment team works quickly, so after the 1-hour window, your order may already be processed, packed, or prepared for shipment and we may no longer be able to cancel it.
For urgent cancellation requests, please contact our 24/7 customer support team as soon as possible at support@wellnestkidz.com.
What if my child shows no signs of improvement?
Every child is different, and results can vary. 💗 We highly recommend consistent daily use as directed, without skipping days, to give the routine enough time.
Some families may choose to continue for 60–90 days before deciding whether it’s the right fit for their child, but results and timing can vary. It’s not an overnight solution, so be patient, mama. 💗 We’re here to support you along the way.
If you have any concerns about your child’s health or response to the product, please speak with their healthcare professional.